sash balances

A quick learner from ny says:
September 29, 2016
I have an anderson double hung window. 31 1/2 wide by 17/1/2 tall which replacement balance do i need to buy
Profile picture of Tom
Tom from SWISCO responded:
September 30, 2016
I can't say for sure. Can you give me the Width x Height" of the visible glass? That would help us determine an applicable replacement balance.

It would be even better if you could remove the balance from the window and show us the stamps printed on it. That will tell us right off what can work.
Andersen Sash Balance, 927, 931, 937, 939
Andersen Sash Balance, 927, 931, 937, 939
24-939
$54.20
Andersen Sash Balance, 823, 827, 831, 837
Andersen Sash Balance, 823, 827, 831, 837
24-837
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.