sash clip and balancer

A handy person from New Smyrna Beach Fl says:
I have a nuair window that need a set of sash clips and balancers. the number on the balancer is a B 2830. I will attach picture with my sash clip and balancer ends. Im having trouble sending my picture though your site. Am I doing something wrong? Should I try to send then as a smaller file
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Paul from SWISCO responded:

Thanks for contacting us. Starting with your channel balance, our S385-29. Compare your balance with ours to see if this is the best match for you. If so, then you can go with the 2830 option. As for the top sash guide, our 18-178 is worth considering. Take a look and see if this would make a good alternative.

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