Tom from SWISCO responded:
March 24, 2014
Good morning, Mark. Thanks for posting. Can you please confirm the weight of your window sash? 50 pounds is a lot for a 22" channel balance. Can you also confirm how many balances are used for each sash? I would also like to know how many springs are in each channel. If your sash is, indeed, that heavy, then we may be working with a custom set up, and I will need more information.
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Tom from SWISCO responded:
April 10, 2014
Thank you for your patience in this matter. We may have found a possible match, we just need a little bit more information. Can you please send me a few pictures of the clip at the end of the pulley string? That should be the last thing we need. Thank you!
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