single hung balancer replacement

Quick Learner

Sep 12, 2011 2:04 pm

Please identify these pictures for replacement of single hung balancer. Window manufacture name was summit windows in St. of WA. No longer exist.
Thank you.
Yuko

User submitted photo of channel balance.

6 Replies

Casey from SWISCO

Sep 13, 2011 12:53 pm

Thanks for posting your photos.

It appears the S385-21 will work as a replacement. Stamp option 2030 will carry a sash weight range of approximately 12 to 15 lbs.

Quick Learner from Seattle, WA

Oct 19, 2011 6:15 pm

Hi, S385-21's plastic parts were fine, but balancer it self didn't work. Please take a look at the picture showing what is existing shape of metal cross section part compare to S385-21. S385-21 widens and sides of balancer touches vinyl frame of windows. I hope you have something it would work.
Thank you.
Yuko

A customer submitted illustration comparing two balance series.

Paul from SWISCO

Oct 21, 2011 1:52 pm

I'm sorry that you've had trouble with this balance replacement. This is the first time I've come across someone having a problem replacing their rib balance with our channel balance style.

I compared both balances and the measurements matched up at 9/16".

Quick Learner from Seattle

Oct 24, 2011 1:45 pm

Is your balancer S385-21 is the only replacement you could recommend?
Existing one has a lip at the opening of body of balancer that measures 5/8" from the edge of lip to the other, however the opposite side has 9/16" in measurement. Are you saying your S385-21 measures 9/16" at both (opening of body & the other side -- they are both long side)?
Thank you.

Tom from SWISCO

Oct 25, 2011 9:36 am

We strongly believe that the S385-21 is the best replacement for your balance. As we said, there has never been a problem with this before. If you still have trouble with it, I recommend that you consult with a local professional and see if they can help you with the physical installation.