slide up windows

A quick learner from California says:
September 22, 2019
Sorry I could not download more photos.Here are pictures I need part numbers for hope this helps, I have more pictures of the two different lengths, sorry they would not let me download more. if you need more let me know how I can send them to you. these windows are slide up windows
Thumbnail of the uploaded file named numbers on balance.jpg
Thumbnail of the uploaded file named numbers on balance.jpg
Thumbnail of the uploaded file named thickness 1.jpg
Thumbnail of the uploaded file named IMG_0934.jpg
Thumbnail of the uploaded file named thickness 2.jpg
A quick learner from california says:
September 22, 2019
Here are some more pictures. hopes this helps
Thumbnail of the uploaded file named balance rod large.jpg
Thumbnail of the uploaded file named shorter rod.jpg
Thumbnail of the uploaded file named sash guide.jpg
Profile picture of Paul
Paul from SWISCO responded:
September 30, 2019

Thank you for sharing your photos with us. We can help you with a replacement balance, but it will need to be special order due to its configuration. Before we go into more detail about that, we'd like to see another photo showing the metal clip at the end of the cord. Please also provide the quantity of replacement balances you're looking for. As for the top sash guide, our 18-008H looks promising. Take a look and see what you think. 
A quick learner from california says:
September 30, 2019
I sent more pictures attached to D151274 it looks like the guides are correct. How much will the the special order replacement be
Profile picture of Paul
Paul from SWISCO responded:
September 30, 2019

I do see those photos. However, we do need to see one more shot of the metal clip at the end of the cord; an up close shot. Once we have that photo, we can get back to you with more details. Thank you. 
5/8" Top Sash Guide
5/8" Top Sash Guide
18-008H
$0.95
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.