New wheels for sliding door

Home Owner from Cleveland, OHio

Oct 19, 2017 8:55 am

I need new wheels for my 5 foot slider. It is approximately 20 years old.I am in cleveland, ohio but door is in condo unit at Hidden Valley Resort in Pa.

8 Replies

Casey from SWISCO

Oct 19, 2017 9:28 am

Thanks for your inquiry. Before we start, we would like to have you upload a few photos of your wheels. From there, we can begin our search in finding a replacement for you.

Home Owner from Hidden Valley Resort

Nov 30, 2017 6:22 pm

i am attaching a pciture with this email
thanks,
deb

Dave Sr. from SWISCO

Dec 5, 2017 10:00 am

I'm afraid I can't make out which roller you need based on this picture. It appears to be one similar to the 84-016, or any of the parts I've related to the right side of this page. I recommend looking over that list to see if anything we recommend could work. You will ultimately need to remove the old roller from the door to confirm. I've also related a couple of videos you may find helpful.

Home Owner from Hidden Valley Resort

Dec 13, 2017 7:26 pm

So I should truly remove wheel and measure it to be sure. I sure wish the first person would have mentioned that. I only visit monthly so this is taking a long time.

Dave Sr. from SWISCO

Dec 14, 2017 12:33 pm

Yes, you should remove the wheel, photograph the whole housing that it sits in, and get wheel/housing measurements like diameter, length, width, and height.

Home Owner from Hidden Valley Resort

Jan 9, 2018 11:02 am

I have sent pictures with email this morning. I hope that will help on order new wheels. Please let me know if they came thru. thanks, deb simpson

Tom from SWISCO

Jan 22, 2018 10:41 am

Based on the spring style and your measurements, the first one to come to mind is our 84-142. I would still recommend going over our dimensions to confirm that they are the same, in case I'm misreading your tape measurer.