The wheel has broken on one of the sliding mirror doors in my bedroom. I'm looking to replace the mechanism. The marking OOX with numbers 21-717 and 21-767 appear on the mechanism, as you can see from pictures, which is approximately 4" high at its tallest and 3" wide. The wheel itself is approximately 3/8". Can you help?
Tom from SWISCO responded:
June 9, 2015
I think we can, yes. Take a look at our 23-070 mirror closet door roller. This may be what you're looking for.
A home owner from new york city says:
June 10, 2015
Since I sent my question, I found emails from others with the same problem and the 23-086 (with ball bearings) seemed to be best so I ordered them from you. Did I make a mistake? Is the wheel on the 23-086 the same height as the 23-070. I hope so, but I'll see what it looks like when it arrives. Thanks
Paul from SWISCO responded:
June 11, 2015
Not at all; the 23-086 is the same as the 23-070, except it just has ball bearing wheels. You should be okay!
A home owner from new york city says:
June 11, 2015
Thanks so much. Will let you know how it works out.