sliding shower door bottom guides (10-127) is not fitted in my shower door

A quick learner from Louisiana says:

Hello,

The sliding shower door bottom guide is not fitted in my shower door. I measured my shower door bottom gap length is 5/16". However, the little part of right side of the sliding shower door bottom guide doesn't allowed that sliding shower door bottom guide fit into my shower door in photo.

Do you have any suggestion like different item which is 5/16" length with the part or anything?

thank you,

Chung

Thumbnail of the uploaded file named 4.jpg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. I am afraid we don't have an alternate version of the 10-127. Sorry for the inconvenience, and many thanks for considering our business.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.