sliding window roller

A quick learner from usa says:
Hi,

I am looking for sliding window roller for my window. Would you please check if you carry this product and let me know part number, price and shipping cost?

Thanks,
Ming
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Casey from SWISCO responded:

Hello,

I don't recognize this roller at first glance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!


A quick learner from usa says:
Hi,

Thanks for checking the part. Do you have a chance to match this sliding window roller?

Thanks,
Ming
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Paul from SWISCO responded:

The closest roller assembly we were able to find was the 87-190, which isn't as long as yours. Ours measures 1-1/2" in length compare to your 2-1/4" measurement. Take a look and see if you think that this could work for you despite the discrepancy. 

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