spiral balance charging tool

A home owner from 17325 says:
need tool for model 96-100 "Barrier Enterprise " AKA Preservation HS.com double hung windows. Do you know where this tool can be purchased.
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Tom from SWISCO responded:
I'm afraid I wasn't able to match that number up to anything, but we do carry spiral balance charging tools. See our 75-005 for non-tilt windows and 75-006 for tilt windows.
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