spiral balance question

A quick learner from Morganville, NJ says:
two questions: 1. I am replacing a missing spiral balance. beside the spiral balance hardware (s900-28) what other assessories I need to buy? 2. I am also need a white vinyl cover for the spiral balance, do you sell those.
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Paul Sr. from SWISCO responded:
You are missing a spiral balance from one side of the window or both sides of the window?
A quick learner from NJ says:
i am missing spiral balance from both sides.
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Paul Sr. from SWISCO responded:
Do you have any other windows that are the same house that still do have their spiral balances? It is a lot easier to figure out the proper replacement spiral balance by looking at the old balance. How did you come to the S900-28?
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