Paul from SWISCO responded:
January 24, 2017
Can you confirm the diameter of the tube? 3/8" balances are not made with black tips. If you are certain the tube diameter is 3/8", I recommend weighing your sash on a scale to confirm how heavy it is. That will tell you for sure what color tip you need.
|
Tom from SWISCO responded:
January 27, 2017
If the tube diameter is 3/8" and the weight of the sash is 26 or 27 pounds, I would recommend the Yellow Tip option. We have a chart on the S900-29 store page that shows you exactly how much weight each option can support. That said, I still highly recommend getting the exact weight of your sash, just to be sure this is right. It is absolutely possible to have a balance that is too strong.
|