spiral measurements

A contractor from Cooperstown says:
Hello,

I need to order some new 500 spirals. The old spirals no longer have a sleeve so I am unsure how to measure them. windows are 40" tall and I think I need a 38 or 39-inch spiral. Photo below. Thanks
spiral balance
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. I would recommend our S500-39 spiral balance with a 17-012 bracket. See what you think.
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