spring balance with broken flat shoe

A quick learner from New Haven, CT says:

December 30, 2017

I have an old non-title window that the spring balance is broken. The problem I am having is the bottom of my balance has a flat shoe that is screwed to the bottom of the sash.

I cannot find any that have that part.

Can you help me??

Tom from SWISCO responded:

January 2, 2018

Hello! We absolutely can help. Can you send a photo of the shoe screwed to the bottom of the sash, so we can get a sense for the problem you're dealing with?

A quick learner from New Haven, CT says:

January 3, 2018

I need a spring balance 27" long, 3/8" and Red with the following shoe.

As you can see the part of the shoe has broken off, it screws into the bottom of the sash.

Paul from SWISCO responded:

January 10, 2018

Can you confirm the diameter of the outer tube? Yours looks larger than 3/8".

I believe you have a bracket like our 15-172 attached to a 5/8" diameter Series 600 spiral balance. If so, this will need to be specially made for you. I just need to know how many you need. Once I know the quantity, I'll send you a special order link and price quote.

Spiral Balance Bracket

15-172

$2.87

27" Series 600 Spiral Tilt Window Balance

S600-27

$9.15

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