pat 5353548?
i had two differant "handy men" here to try to fix these windows both were clueless. one cut the pieces out and it and it very heavy to open and wont stay shut. without locking it and now the locks are about to break.
3 set of windows are needed to be fixed,
thank you, marianne
Hi there Marianne.
Thank you for reaching out to us. We're happy to look into this, but we'll need you to remove the window sash so that we can get a clear view of the pivot shoe. Can you also weigh the window sash and tell us the precise weight? That will help us confirm the correct coil weights for the window.
