the channel guide on my window is 2830?0. I do not see it listed

A home owner from tn says:
We are trying to replace the top and bottom sash guides. but see none look like ours. It is a 29" channel balance. If I never see a Gapco window in my live, I will be happy.JUNK
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Tom from SWISCO responded:
Sorry to hear you're having trouble. I'm not sure what it is you have. Can you show me pictures of the parts in question? Thanks!
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