tie bar with cone roller

A handy person from MN says:
need shorter than listed with cone roller getting measurements Monday Guessing about 12"
do i just order the longer one and cut it down ?
thank you for your time and Help
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Dave Sr. from SWISCO responded:

Hello,

Your tie bar may have been cut down to accommodate the shorter window. Check to see if the "cones" location matches up to where you need it. If they do line up then I believe you could cut off the top of the tie bar to fit your window. 

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