tilt balance with hook

A quick learner from Florida says:
My balances look like your Series 770, except mine tie in to the shoe with a hook instead of that tab.
The stamp says 2850. I need two shoes too. Is that 15-105?
And I have a broken pivot bar, but I understand mine looks like one that has been discontinued. Was that the 26-108? Could the 26-042 do the same job, the length is the same.
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Manuela from SWISCO responded:

We will do our best to help. To start, we need to see both the balance and pivot bar out of the window. Once we have those photos, I am certain we will have more information to provide. 

A quick learner from Florida says:

Please quote 6 balances with hooks, 1 pivot and 2 shoes. I have email 2 photos of balance with hook in a separate email.



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Tom from SWISCO responded:

Thanks for getting back to us. We can definitely supply this balance as a custom order. I'm going to email you an order link and price quote right now for 6. We'll be using the 29E stamp, which I believe will be a match for your original. Two balances with this stamp can carry sashes weighing 28 through 32 pounds. You should double check to be 100% sure your sash falls in that range. Custom orders can't be returned for a refund so I would definitely recommend that.

As for these other parts, the pivot shoe is indeed our 15-105. The pivot bar is unfortunately discontinued. We don't have a confirmed substitute, but we're experimenting with a few things in our inventory to see if something works. This is just slow going since most of us are working from home! I hope to have an answer for you very soon on that front.

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Tom from SWISCO responded:

So after some playing around with different parts, we were able to successfully use the 26-042 pivot bar to fit in the 15-105 cam and turn it. I can confirm that these two parts are compatible. What I can't confirm is that the 26-042 will fit in your sash. That is unfortunately not something anyone can confirm but you. The 26-042 is probably our best bet but I just can't guarantee that it will fit in your window. Sorry we can't offer anything better.

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