Hi,
I contacted Jeld-Wen and they sent me to you. My house/windows are 6 years old and one of the double hung windows has a broken tilt latch (left side). Jeld-Wen does not have anything.
I scrolled through your pictures and did not find one that matches. In my case, the latch is installed inside the window (vinyl) and there is a hole for the piece which operates the latch - it snaps in through the window if that makes sense.
In the pics, one shows the hole in the window where the operating slide clips in to the latch. Another shows the right-side of the window with that piece installed. The third shows my slide piece on the left and what Jeld-Wen sent me on the right. My piece is about 1.375 inch long or so.
Any help identifying a replacement tilt latch for the left side would be appreciated!
tilt latch Jeld-Wen

Quick Learner from TN USA
Jul 5, 2023 3:29 pm
3 user uploaded images
4 Replies

Lauren from SWISCO
Jul 6, 2023 2:47 pm


Hello, thank you for posting,
Unfortunately we are not able to provide an exact replacement for this style of internal latch. The best option we can supply is seeing if you have room on the sash to convert to a surface mount style. Please review the step by step video below that details this process and let us know if you have any additional questions! Our selection of surface mount latches can be viewed here.

Quick Learner from TN USA
Jul 6, 2023 3:56 pm
I appreciate the quick reply, although I'm disappointed that there isn't a repair part available. But I'm really surprised that Jeld-Wen doesn't have replacement parts for a window that isn't really very old. I'll start shopping for a good surface mounted option.

Lauren from SWISCO
Jul 7, 2023 7:57 am


No problem! I apologize that we cannot provide a direct match. Please let us know if you have any future questions.