tilt wash assist

A home owner from New Jersey says:
I am trying to reinstall a tilt wash assist that fell out when my wife was cleaning the windows but am having a hard time based on your directions in other posts. The Tilt Wash Assist I have I am unable to compress the sides. It's made of hard plastic. It also appears to be beige in color not white or grey. Any suggestions?
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Paul from SWISCO responded:
I'm not sure what the issue may be. You may need have to remove the jamb liner to install the tilt wash assist. You could try putting wax on the sides, then place one side in the groove and work the other side with a putty knife.
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