tilt window balance replacement

A quick learner from Florida says:
September 10, 2019
Metal "tube" 27 inches long
1.1 or 1.2 centimeters wide, I think
Brand, window pro told me, in Silverline.

What part should I purchase, please?
Thumbnail of the uploaded file named IMG_1729.PNG
Thumbnail of the uploaded file named IMG_1730.PNG
Thumbnail of the uploaded file named IMG_1731.PNG
Thumbnail of the uploaded file named IMG_1732.PNG
Profile picture of Casey
Casey from SWISCO responded:
September 12, 2019

Thanks for posting! That is our tilt window Series 795 Channel Balance. It would be best to remove your sash and weigh it on a scale. From there, you can go to the sash weight chart on the product page to confirm the correct spring option.
27" Series 795 Channel Balance
27" Series 795 Channel Balance
S795-27
$13.61
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.