tilt window pivot pin

A quick learner from USA says:
January 20, 2017
Please review the attached photos of pivot pin. I place an order order for a 26-316, unfortunately it was not the right size. I wanted to know if there was another pivot pin that you will be able to recommend that would be a suitable replacement for what I have?

Please let me know if you need any further information from me

Thank you in advance for your help.
User submitted photos of a pivot bar.
Profile picture of Tom
Tom from SWISCO responded:
January 24, 2017
Thank you for contacting us. You mentioned that the 26-316 is not the right size, but not to what capacity. Can you give me the exact dimensions of your pivot bar? You can use the measurements we show for the 26-316 as a reference. You only need to tell us the measurements that differ, assuming the rest match up.
A handy person from Ardmore, OK says:
January 24, 2017
I sent you one of the broken pins with the return shipment, so you will have the actual one that I need. Thanks.

Alan
Profile picture of Tom
Tom from SWISCO responded:
February 1, 2017
Thank you for submitting your sample! After extensive research, we believe we found something that will be a better match. Please give us a little time to have it made up for you, and I'll let you know when it becomes available.
A handy person from Ardmore, OK says:
February 1, 2017
Thanks. Looking forward to hearing from you about a replacement. I will need more than I originally ordered.
Profile picture of Casey
Casey from SWISCO responded:
February 9, 2017
Please take a look at our newly added 26-449, Pivot Bar.
Interlocking Pivot Bar
Interlocking Pivot Bar
26-316
$1.97
Pivot Bar
Pivot Bar
26-449
$1.75
How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.