top sash guide : SWISCO.com

Quick Learner

Jun 16, 2024 9:05 pm

I ordered part 18-196 sash guide but they are too small. I need size top 1and 1/8"by 1 " and 1 and 1/2 inch. I hope the images will help.

1 user uploaded image

6 Replies

Emily from SWISCO

Jun 18, 2024 1:33 pm

Thanks for reaching out to us. I'm sorry to hear the part you purchased didn't pan out. You can find our return policy here.

However, we can't use the drawing shown here to ID your old top sash guide. Can you remove an undamaged one from the window and show us photos of the front and side?

Quick Learner

Jun 18, 2024 4:55 pm

The guide is same pattern as 18-196 but larger

4 user uploaded images

Emily from SWISCO

Jun 20, 2024 9:41 am

Thank you for the additional photos. It doesn't appear we have an identical match. The 18-108 is similar though. Have a look at the dimensions and see how they compare with yours.