trying to determine the right crank replacement

A quick learner from wilmington de says:
October 4, 2020

hello we have joulosie windows but not sure of the manufacturer. Your window crank loose close to what we have. Can you confirm? Our windows are stuck open.

Do you also sell covers for the other side of the window for the opening? We would need 12

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Tom from SWISCO responded:
October 7, 2020

This operator does look similar to our 39-025, but I can't see the link arm to confirm. The style of that arm is important so you will need to match it up to our 39-025.

See our 39-355 cover for the other side.
A quick learner from wilmington de says:
October 9, 2020
Here are pictures of a broken one to give you an idea. We have 12 cranks. Eventually all need replacement.
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Tom from SWISCO responded:
October 9, 2020

I'm afraid these pictures don't really tell me anything new. The only way to confirm if the 39-025 will work is to remove the original from the window in its entirety.
A quick learner from wilmington de says:
October 9, 2020
I would like to purchase one to see if it works since they are back in stock.
Awning Window Crank Operator
Awning Window Crank Operator
39-025
$27.10
Awning Crank Operator Slot Cover
Awning Crank Operator Slot Cover
39-355
$1.22
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