upper part of window

A home owner from Raytown Missouri says:
July 20, 2020
I measured 23 in length and 5/8 width
This picture is from top to bottom of same balancer. This window has 4 balancers on it.
It is the top window part that makes it fall down when unlocked.I have two windows that do that. Thanks Randy
Thumbnail of the uploaded file named 20200711_153822.jpg
Thumbnail of the uploaded file named 20200711_153817.jpg
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Casey from SWISCO responded:
July 22, 2020

Hi Randy, 

We'd be happy to help but we'll need to see a photo of your balance removed from the window, as well as confirmation of the tip color at the end of the balance tube. Also, could you confirm if this is a tilt or non-tilt window? Thank you!
Single Hole Aligner
Single Hole Aligner
26-139
$0.97
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