upper window sash stop

A contractor from laguna hills, ca says:
August 31, 2012
I am supplying a picture for your help identifying the upper guide on a window, the balancer i bought was a 3330,
User submitted a photo of upper window sash stop.
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Paul from SWISCO responded:
August 31, 2012
Thank you for posting in our Discussion Board. Please see our 18-012 Aluminum Top Sash Guide and compare it to your own hardware. Do you think this will work?
A contractor from Laguna hills, ca says:
August 31, 2012
It looks perfect except for the little what I will call a hook on the bottom. Is that part of the window frame?
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Paul from SWISCO responded:
September 5, 2012
If you look at the side view of our 18-012, you will see that as the balance slides up to the sash clip, it passes over a small "hill." That serves the same purpose as the "hook" on the lower part of your top sash guide.
A quick learner says:
September 5, 2012
Thanks so much Paul, I will get those on order. I appreciate your feedback.

Owen
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