
Need replacement balances, do not have originals

Quick Learner from Valley Springs
Apr 4, 2012 3:00 pm
I have a customer that has non tilt vertical slide window 1/2 channel the window slide measures 21 1/2 x 16 5/8 , the overall window is 22x34. The channel balances are gone. Don't have parts to compare. Hera is a picture of the window attachment.

6 Replies

Paul from SWISCO
Apr 4, 2012 3:31 pm


The top sash guide appears very similar to our 18-171, but unfortunately that is not enough information to determine what balance your window needs. Does your customer have the same kind of window in another room so that we can see what the balance looks like? Also, can you get me the approximate height of the glass in the window sash?

Quick Learner from Valley Springs
Apr 19, 2012 10:53 pm
16 inches sorry it took so long

Paul from SWISCO
Apr 20, 2012 8:42 am


Thank you for the information. However, we also need to identify the balance Series. Unfortunately, seeing the top sash guide is not enough to go by. Are there any identical windows in the house whose balances you can show us?

Quick Learner from Valley Springs
Jun 8, 2012 8:09 am
Hi. After measuring there aren't any wind the same length in my house to compare them to. Any suggestions?
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