vinyl widow replacement installed years ago

A home owner from penn yan NY 14527 says:
April 10, 2021

this window was purchased at chase 

Thumbnail of the uploaded file named IMG_7315.JPG
Thumbnail of the uploaded file named IMG_7316.JPG
A home owner from penn yan NY 14527 says:
April 10, 2021
The spring coils have a 4 stamped in them. They are 1/2 inch wide. Lost one of the plastic bushings removing a good one from a similar window. Put good one in window that would not stay up. Went from one good spring on each side to 3 good springs and it supports the window. Put the single spring in the window with no problem and they all work now.
Profile picture of Casey
Casey from SWISCO responded:
April 14, 2021

Hello,

Take a look at our 15-180 pivot shoe and S190-440 coil spring. Look over these parts and the related items to replace any damaged parts of your coil balance assembly. Thanks for posting! 
Coil Balance Shoe
Coil Balance Shoe
15-180
$3.97
440 S190 Coil Balance Spring
440 S190 Coil Balance Spring
S190-440
$9.74
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.