weather shield patio sliding door/series Visions 2000 H-HR 36X60

A home owner from Elizabeth Colorado says:
Existing door roller/part: 972459 needs to be replaced. Extensive search has been conducted with negative results. It appears your part 81-087 is a close replacement. Are you able to cross reference my existing part to perhaps match one of yours.


John
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Paul from SWISCO responded:
I'm afraid that number you posted doesn't correspond to anything in our records. That's not often the best way to find a match, anyway. You won't find any number or code on your door that tells you exactly what you need. The only way to find a match is by removing your existing roller from the door and comparing its dimensions and style to those replacement options available.
A professional from CA says:
Have you looked at 81-018?
My search led me there.
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