what number of coil need to puchase

I have problem with my bedroom window , it won't stay up. And the uploaded is the left side of the problem coil (broken) in the pivot shoes. I would appreciate if you could idenfify
1. what coil (part number) I needed based on the picture if could.
2. Do you I need to replace the right side also even the right side coil was not broken.



Hello there!
We appreciate you reaching out to us. It looks like you have an older version of the 15-180 pivot shoe which uses the S190 coil springs. I recommend you check the band of the spring for a weight code. If there aren't any, get back to me with the exact weight of the sash and I can calculate what you need.
You will also want to replace the coil balances and pivot shoes on both sides of the window as you don't wanna mix and match new and old hardware.




Sure so what you would want to do is remove the window sash and then place it on a scale. A common bathroom scale will suffice!


Here is the additional picture , thank you.







Awesome! You're very welcome, of course. We really appreciate the business, it means a lot.
Feel free to reach out if you had any other questions.