what operator do I need?

A quick learner from NJ says:

September 6, 2018

These are taken out from a casement window. The fastener between operator and handle broke so the handle can't be attached now. I did some search and it seems my handle op05-1509 is different from others with the same number. Its head is round rather than hex. I'm not sure if the broken fastener belongs to the handle or the operator. Can you please suggest what I need to fix it?

Casey from SWISCO responded:

September 12, 2018

Thanks for posting. It looks like you have an old Roto operator. I think your old handle actually had a hex head but it is stuck in the worm gear that has come out of your operator. Once the worm gear has come out of the operator it cannot be fixed. You can replace your operator with the new style Roto Dual Arm Casement Operator, ~~39-349~~ 39-342 and handle 39-114L.

A quick learner from NJ says:

September 12, 2018

Thanks for your suggestion! Is there a link for 39-349?

Casey from SWISCO responded:

September 13, 2018

Whoops! I meant 39-342. Thanks for catching that.

Crank Handle, 11/32"

39-114L

$4.42

Roto Dual Arm Casement Window Operator

39-342

$42.45

SWISCO Window Operator Crank Handles

VIDEO

WATCH >

How to Orient a Dual-Arm Operator

VIDEO

WATCH >

Anatomy of a casement window

VIDEO

WATCH >

How to identify casement and awning operators

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.