what operator do I need?

Question

These are taken out from a casement window. The fastener between operator and handle broke so the handle can't be attached now. I did some search and it seems my handle op05-1509 is different from others with the same number. Its head is round rather than hex. I'm not sure if the broken fastener belongs to the handle or the operator. Can you please suggest what I need to fix it?

Casey · Accepted Answer

Thanks for posting. It looks like you have an old Roto operator. I think your old handle actually had a hex head but it is stuck in the worm gear that has come out of your operator. Once the worm gear has come out of the operator it cannot be fixed. You can replace your operator with the new style Roto Dual Arm Casement Operator, ~~39-349~~ 39-342 and handle 39-114L.