white tipped spiral window balances

A home owner from Inkster, Mi says:
I'm looking for two spiral balances 3/8 in size tube with white tips on the end 25 inches long. How do i check out and pay for this product
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Donna from SWISCO responded:
We do not stock the White Tip because the weight range is so close to the Red Tip

S900-25 White tip will carry a window sash weight range of 6 through 14 pounds
S900-25 Red tip will carry a window sash weight range of 7 through 21 pounds

This information is based on 2 balances per sash. Balances are designed assuming friction in the jamb weather-strip will carry a portion of the sash weight. Suggested sash weights are approximate.
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