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Quick Learner from florida
1. overall lenght of channel 29 inches not including plastic
2. 1/2" channel
3. stamped 2830 BSI
3 user uploaded images
6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! Your channel balance reminds me of the S351-29 with a 1" shoe or the S390-29 with a 1-1/8" shoe. To determine which of these is the correct replacement, you'll need to confirm the measurement for the depth of your bottom shoe. Take a look at the diagram below for reference.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

To identify the correct replacement for your top sash guide, I'll need to see a clearer photo of it, from a front facing view. Unfortunately, it it too zoomed out and it is at an angle in the photos above.

Quick Learner from florida
bottom shoe 1"
Hopefully the attached photo helps
1 user uploaded image
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Are you able to provide a photo of the top sash guide (the small nylon piece) from a front facing view, as requested? Unfortunately, I cannot properly identify it from an angle.

Quick Learner from florida
photos as requested
4 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for the photo.We do not carry an exact match for the type of top sash guide you are searching for, however, our 18-009 might be worth considering as a replacement.

You will need to trim down the edges from the top of the guide to install them. That said, please be aware that any altered parts are non-returnable.

Take a look at the measurements and see what you think.

Detail of 18-009
Detail of 18-009

Side view of 18-009
Side view of 18-009

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