window Balance

A contractor from Newark, 07104 says:
November 18, 2020
Looking for part number for a Andersen Narroline aprox size 16" wide, 24" height
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Casey from SWISCO responded:
November 20, 2020

Hello,

We'd be happy to help but you'll need to fully remove the Andersen sash balance in your window and show us the stamps on the metal box to compare to our inventory here. Thank you!
A home owner from Warren, RI says:
March 23, 2022
Not sure which balancer to use. Please advise.
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Casey from SWISCO responded:
March 23, 2022

Hello,

I believe the stamp in the bottom right-hand corner of your photos says 5#23. If so, you'll need the 24-531 Andersen sash balance to replace the originals. Thank you!
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