window Pivot Shoe replacement needed

Quick Learner from New Jersey

May 30, 2020 11:38 am

both pivot shoes are broken. there is no model number on the window but it is a larger window. the total dimensions of the frame are 62"x41" which window shoe do i need?

3 user uploaded images

4 Replies

Casey from SWISCO

Jun 3, 2020 8:39 am

Hello,

There is a good chance that we carry the pivot shoe you need but we'll need to see an undamaged shoe removed from the window, along with the width and thickness, to compare to our replacements. If both of the shoes are damaged in the window you're working on, I would recommend checking a similar window in the house that should be using the same pivot shoes.

Also, your dog is adorable and has made my day! Thanks for posting!

Quick Learner from New Jersey

Jun 5, 2020 11:31 am

Thanks Casey! I was able to piece this one back together. It's 1.5 inches top to bottom and .5 inches. Do you still need me to pull one out of the existing windows or will this give you enough information?

Casey from SWISCO

Jun 5, 2020 1:04 pm

Unfortunately, this pivot shoe is too damaged to identify. We will need to see an undamaged pivot shoe removed from the window, along with the thickness assuming the width is 1/2", to recommend a replacement. Thank you!