window awning pole bracket

A landlord from Florida says:


My name is Edward.

I've included pictures of the pole and the brackets. One of the brackets is broken. I believe it is the left hand side of the pole. I need a replacement. The tube measures 36" in. length. The diameter is 3/4" and the bracket measures 4 7/8" in length. The window cranks had the AH markings. However, we were able to resolve the issue of two broken cranks by ordering an Andersen crank from your company. VE Andersen window part 39-259 and a right one also. Do you have the replacement bracket for the left side of the pole? Thank you for all of your help.



Thumbnail of the uploaded file named IMG-5095.jpg
Thumbnail of the uploaded file named IMG-5097.jpg
Thumbnail of the uploaded file named IMG-5096.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello Edward, 

I'm sorry to say that we do not carry replacements for the brackets in your photos but I'm happy to hear that you were able to use our 39-258 and 39-259 Andersen cranks to repair some of your windows. Please let us know if you have any other questions and thanks for posting!

A landlord from Florida says:
How to Replace an Awning Window Operator [1080p]
How to Replace an Awning Window Operator [1080p]
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at