window balance

A home owner from plainfield, IL. says:
window balance broken. Number on part is 26 4 jw cmc 11.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner says:
It's the 15-005, thanks for responding so fast.

Profile picture of Donna
Donna from SWISCO responded:
Great, then you will need the 27" Series 380 balance. See SWISCO product code S380-27, with stamp option 2640.
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