window balance -32 5 15 Caldwell

Home Owner from CA
One has string broken. There is other broken piece too but I did not save it for picture.

I had difficulty taking out the window sash to get a good one for picture.

Do you have this part?
Thank You.
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3 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our S380-33 or S385-33, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from CA
Thanks for your reply.
I made mistake on part and it is 32 5 IS Caldwell (not 32 5 15..)
I have problem determining the bottom shoe since it broke off and I lost it.

I need to take out the window and check the good remaining one and for that I will need help since I am small person.

Once the bottom shoe is determined, I can order parts.
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