window balance

A home owner from Indianapolis IN says:
It is marked with 26 3 KQ Caldwell
and is 27" in length. there are no additional stamping or markings that I can tell
Thumbnail of the uploaded file named IMG_2313.JPG
Thumbnail of the uploaded file named IMG_2314.JPG
Thumbnail of the uploaded file named IMG_2315.JPG
Thumbnail of the uploaded file named IMG_2316.JPG
Profile picture of Casey
Casey from SWISCO responded:

With this combination of attachments, you could have either a Series 380-27 or Series 385-27 channel balance. You need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.

Thank you and let us know if you have any other questions or concerns.


Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.