window balance

A quick learner from New York says:
we are not sure of color tip of balance window sash size is 36 by 38 it is a spiral it is 33 inches long it has numbers on side of tube DW B 1 Thank you for your time
A quick learner from New York says:
the diameter is 3/8
Profile picture of Tom
Tom from SWISCO responded:
How heavy is your window sash? That is the best way to determine what color tip option you need. You will have to remove the sash from the window and weigh it. Refer to the chart shown for the S900-33 to see how much weight the default tip color can support.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.