window balance help

A handy person from Deland FL says:
I have a slider I need assistance with. I cannot find the stamped number from your inventory.

Number stamped on it is K 24s28

Thumbnail of the uploaded file named 20191106_133547.jpg
Thumbnail of the uploaded file named 20191106_133551.jpg
Thumbnail of the uploaded file named 20191106_133614.jpg
Profile picture of Paul
Paul from SWISCO responded:

Take a look at both our S385-25 and S380-25 channel balance. We feel one of these may work for you. The only difference between these two balances lie within the depth of the bottom balance shoe. The depth measurement of the bottom shoe for the Series 380 is 1" and for the Series 385 is 1-3/32". You will need to measure the depth of your bottom shoe, like in the diagram below, to determine which balance would work best. Since your stamping does not match any of our stampings, you will need to weigh your sash on a scale and refer to the sash weight chart located on the product page. 

Close up of the S385 balance bottom.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)