I ordered the wrong parts in my last window balance order.
The barrel part of the balance was right, but the end of it was wrong - too big.
Please advise asap as a larger window balance order is being held up for this issue.
Ed
window balance parts

Quick Learner from Leesburg VA
Nov 28, 2012 10:15 am
4 Replies

Tom from SWISCO
Dec 10, 2012 11:00 am


Thanks for posting! Before I can offer an applicable replacement, I just need a bit more information. First, can you give me the width of the bottom shoe, ear-to-ear? Can you also give me the width of the metal channel?

Quick Learner from Leesburg VA
Jan 17, 2013 5:31 pm
The width of the shoe ear-to-ear is 1-1/4".
The width of the channel is 1/2".
If your standard channels are 3/8" instead of 1/2",
then that probably is okay.
These are from Barber and Ross vinyl windows.
The width of the channel is 1/2".
If your standard channels are 3/8" instead of 1/2",
then that probably is okay.
These are from Barber and Ross vinyl windows.

Tom from SWISCO
Jan 18, 2013 9:47 am


Thanks for the details. I'm a little confused now. The standard shoe that goes with this type of balance is our 15-195, but that also measures 1-1/4" from ear to ear. If your original is also 1-1/4", what part of the shoe is too big to fit in your window? Is it some other measurement?
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