window balance slide

A quick learner from Carthage Texas says:
Need slides for Alenco window. The metal channel measures 23 7/8 in. or maybe a little over. Has 23 C stamped on end All shown in pictures
Thumbnail of the uploaded file named 20210921_103022.jpg
Thumbnail of the uploaded file named 20210921_103104.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

It looks like you have either our S351-24 , with a 15-002 bottom attachment, or S390-24 , with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2330 spring strength option for your replacement balances. Thank you!


Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a channel balance
How to replace a channel balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.