window balancer and cam wrong size ordered

Quick Learner from Berlin Maryland

The attached shows both the new one 26 inch balancer assembly, and existing. The issue I am having is that the bottom cam part is too wide as you can see in the picture The tape measure picture shows the different. Only marking on the old one is 26B. Please let me know if you have info on the parts I need to complete this job in my home. Thanks RJ 

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Paul
Paul from SWISCO
SWISCO
Expert

Hello, RJ.

It looks like you'll need our 15-194 T-lock shoe. These parts simply pop off and on as shown in the video below. Take a look and let me know if you have any questions. 

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