window balancer and top sash guide

Home Owner from Florida
Mar 2, 2023 11:30 am
I need to identify what balancer and top sash guide to order. The balancer is 24", width 5/8", and see photos for top sash guide.
5 user uploaded images
4 Replies

Tom from SWISCO
Mar 6, 2023 1:44 pm


Thanks for your photos. Based on what I see here, you have either our S390-24 or S351-24, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S351 and S390 balance shoes.
As for the top sash guide, we don't sell an exact match but I think our 18-009 may be worth considering. Review its dimensions below to verify.

Detail of 18-009

Side view of 18-009

Home Owner from Florida
Mar 6, 2023 4:42 pm
Thank you for this information. I will be ordering the S390-24 and top sash guides.

Tom from SWISCO
Mar 7, 2023 11:35 am


Great, thank you! We appreciate it. Your business means a lot.
Please let me know if you had any other questions and I would be happy to assist you.
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