Tom from SWISCO responded:
April 18, 2017
I see you were looking at our Series 390 channel balance. Is this what you have? If so, the 3070 stamp, 2780 stamp, and 3970 stamp will have to be custom made. The 2760 stamp is a standard option for the S390-28.
Can you confirm how many of each of the first three you need? Can you also tell me the sash weight for the window with 2780 balances? That's a bit of an unusual stamp and I just want to confirm what will work. |
Tom from SWISCO responded:
April 20, 2017
Thanks! Were you also able to get the sash weight for the 2780 balance?
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Tom from SWISCO responded:
April 26, 2017
Hmmm... I thought that might be an issue. I've been doing some digging and found that the 2780 stamp only holds 42 through 45 pounds. Did you find it worked before, or was it ever too weak? Also, was this for the lower sash, or the upper sash?
In the meantime, we can get the ball rolling on the other two. I'll email you a custom order link for the 3070 and 3970. The 2760 is standard and can be added to your cart directly from our site. |
Tom from SWISCO responded:
May 1, 2017
Great, thanks. I'll send you a third custom form for 24 of these.
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