window balances

A home owner from 54935 says:
May 8, 2020
When I took my sash out, the part from the first photo came out. I don't see how to put this back in. Now I the sash is really tight. I'm thinking that I need the entire plastic piece that the sash slides in for both sides. I can't find that online. The only marking that I see is 22HB.
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Tom from SWISCO responded:
May 12, 2020

I'm afraid I don't recognize the piece in your first photo. It might be part of the pivot shoe. I'll need you to remove an undamaged version from the window so that we can get a better photo of it. Too much of your hardware is obscured while it's still in the track and I can't really determine what you have. It could be our Series 751 channel balance but that's just a guess.
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Tom from SWISCO responded:
May 13, 2020

As a matter of fact, we do have instructions. The video below may help you.

You may be able to get the jamb liner from the manufacturer of the window but that is unfortunately not something that we can supply.
A home owner from 54935 says:
May 13, 2020
It looks right, but I'll double check. Do you provide installation instructions? Or is there the option to get the entire jambliner (22HB), and if so, is that something a homeowner could install?
23" Series 751 Channel Balance
23" Series 751 Channel Balance
S751-23
$10.98
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
WATCH >
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