window block & tackle balance sys

A home owner from Cumberland, RI says:
Hi, I have a bunch of 25 year old windows that will not stay up. They have a block & tackle system w/nylon chord that attaches to a metal clip that is part of a plastic shoe. The broken piece on every one is a cast aluminum barrel.(that keeps going up and down right)

A friend was going to replace 2 windows for me this summer at a hefty price, however, he said that if I could get the pieces then he could replace them on all of my windows.
Thank you for any help.
A customer submitted photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for contacting us! Your pivot shoe is a somewhat familiar, but it's hard to tell while it's still installed in the window. If at all possible, can you please remove the shoe from the jamb and take a few pictures of it separately? Can you also give me its width and thickness?

Make sure to see our tutorial video on how to best remove your pivot shoe from the jamb.
A quick learner from Cumberland,RI says:
The window shoe that I need, measures
1.25" X 1.25".
I will need 10 of them. Thank you for your help.
Hope to hear from you soon.
A customer submitted photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Thank you. Please see our 15-105 pivot shoe. Is this what you're looking for? Let me know what you think!
A quick learner from Cumberland, RI says:
Hi Paul,
It looks like a match! Thank you very much.
A quick learner from virginia says:
how do you put in these shoes. I'm replacing these plastic shoes, 1.25 inches wide but the plastic channel is only half inch wide. Do I have to remove the plastic jam and slide it in? Please help.
Profile picture of Tom
Tom from SWISCO responded:
Please take a look at our handy tutorial video on how to remove pivot lock shoes.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)