window block & tackle balance sys

Home Owner from Cumberland, RI
Hi, I have a bunch of 25 year old windows that will not stay up. They have a block & tackle system w/nylon chord that attaches to a metal clip that is part of a plastic shoe. The broken piece on every one is a cast aluminum barrel.(that keeps going up and down right)

A friend was going to replace 2 windows for me this summer at a hefty price, however, he said that if I could get the pieces then he could replace them on all of my windows.
Thank you for any help.
A customer submitted photo of a pivot shoe.
7 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Thanks for contacting us! Your pivot shoe is a somewhat familiar, but it's hard to tell while it's still installed in the window. If at all possible, can you please remove the shoe from the jamb and take a few pictures of it separately? Can you also give me its width and thickness?

Make sure to see our tutorial video on how to best remove your pivot shoe from the jamb.
Quick Learner from Cumberland,RI
Hi'
The window shoe that I need, measures
1.25" X 1.25".
I will need 10 of them. Thank you for your help.
Hope to hear from you soon.
Anne
A customer submitted photo of a pivot shoe.
Paul
Paul from SWISCO
SWISCO
Expert
Thank you. Please see our 15-105 pivot shoe. Is this what you're looking for? Let me know what you think!
Quick Learner from Cumberland, RI
Hi Paul,
It looks like a match! Thank you very much.
Anne
Quick Learner from virginia
how do you put in these shoes. I'm replacing these plastic shoes, 1.25 inches wide but the plastic channel is only half inch wide. Do I have to remove the plastic jam and slide it in? Please help.
Tom
Tom from SWISCO
SWISCO
Expert
Please take a look at our handy tutorial video on how to remove pivot lock shoes.
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