I need to replace the channel balance in a non-tilt window. It matches the description of your part S380-14 except it is stamped as follows: 14 3 KR CALDWELL
Can you advise whether S380-14 is the correct replacement part?
Thank you.
window channel balance

Home Owner from Idaho
Jun 11, 2013 6:01 pm
5 Replies

Tom from SWISCO
Jun 12, 2013 1:01 pm


If your stamp is 14 3, then I think you might want to recheck the length of your metal channel. It should measure 15" long. Take another look and let me know!

Home Owner from Idaho
Jun 12, 2013 1:56 pm
You're right -- the length of the metal part is in fact 15"

Home Owner from Idaho
Jun 13, 2013 2:10 pm
Since the correct measurement is 15", I think I need part S385-15 with the shoe that measures 1-3/32".
My channel balance is stamped 14 3 KR CALDWELL -- does that indicate that I need the 1430 option?
Thanks again for your help!
My channel balance is stamped 14 3 KR CALDWELL -- does that indicate that I need the 1430 option?
Thanks again for your help!

Tom from SWISCO
Jun 13, 2013 3:09 pm


Not a problem! Yes, usually a stamp of 14 3 corresponds to our 1430 option. It wouldn't be a bad idea to weigh your sash and compare it to the 1430 strength just in case, though.
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