window channel balance

A home owner from USA says:
August 12, 2014
Please refer to attached that I explain the window channel balance with picture and measurement. Please advice me how to make order and which is order number of window channel balance in website
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
August 12, 2014
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A home owner from USA says:
August 12, 2014
Thank you very much for your kind explanation.
I'll compare their dimensions to my own hardware
and place order in your website.

Hyung Kim
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